Frequently Asked Questions

Everything you need to know about upgrading your living space with APEX Supply Co.

What is the standard shipping timeframe for furniture and large decor?

Most in-stock items ship within 3-5 business days. Larger furniture pieces requiring freight delivery typically arrive within 2-3 weeks, depending on your location.

Do you offer international shipping for home goods?

Currently, APEX Supply Co. ships exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile home products.

What is your return policy if a product doesn't fit my space?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.

Are your wood products sustainably sourced?

Yes, we prioritize environmental responsibility. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed materials.

How can I track the status of my home improvement order?

Once your order is processed, you will receive a confirmation email with a tracking number. You can also monitor your delivery status through the 'Order History' section of your account.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Affirm for larger home renovation purchases.